"Adam spent lots of time listening to my needs and finding me just what I needed. I am so impressed with the caring customer service. Thank you!" Melinda H.
"The customer service here is awesome! I told Lisa what I did and my need for a high quality vacuum cleaner. After talking with her, I felt confident in the product. Great place to shop with great staff!" Nancy B.
"I had such a great experience here! This was probably one of the most honest and reliably knowledgeable technical experiences I've had. Gnome E.
"Recently needed to buy more thread and embroidery supplies. Was still not sure exactly what I needed, Lenna was so nice and extremely helpful. I had one of the best shopping experiences ever!" Jenny W.
"Had the best experience here. Vacuum problems are the last thing I want to deal with in my day to day life. It was great customer service and the employee Matt was very helpful. I will definitely be back." Callie C.
"I am a single mom with a young daughter that suffers from allergies. The care and service I received from these guys was over the top."
S B.
"Great store and great service! I worked with Matt who was friendly and professional. He helped me with my vacuum crisis quickly turning my frustrations into a pleasant experience. Thank you!" AJ R.
"I had a great experience purchasing my new Miele vacuum. I got a great deal and feel good about my investment. Everyone who helped was polite and helpful. I highly recommend." Nancy T.
"Great service. Our 7 year old vacuum had problems and was time to replace. Esther was very helpful." Art M.
"Little hassle and fabulous customer service. I'm so glad they have such a great satisfaction policy. Amazon sure can't compete with these guys! Thanks for helping us find the right fit!" A A.
"They made the experience of purchasing a Miele vacuum a pleasure. I knew we wanted a Miele but which one. Their deep knowledge convinced my husband that this was indeed the best option." Patricia J.
"The folks here are extremely friendly and helpful! It's very refreshing to experience this kind of customer service. Janice was a pleasure to deal with." Dave C.
"Just wanted to take a moment to say thank you to Paul and the staff at the Federal Way Washington store. I have several friends who lived at the senior apartment complex in Milton Washington that had a very bad fire last Dec and many of them a lost the total contents of the apartment including damage to the sewing machine. your store graciously repaired their machine for free. Thank you for taking care of your community." Mary A.