
Protect Your Vacuum with a TLC Membership
A Vacuum TLC Membership pays for itself on the first visit. Pick the plan that matches your vacuum and get a free Complete Clean and Service, included bags, and 25% off bags, filters, belts, accessories, and service for the life of your vacuum. All work is done in house by our own technicians.
What a Complete Clean and Service Includes
- Disassemble, clean, and inspect
- Check electrical components, including the cord
- Clean and service the brush roll
- Replace the belt when applicable
- Clean and inspect all air passages, unclogging as necessary
- Labor to replace broken or worn parts, parts additional
- 90 day warranty on the service
Your membership covers the first service and takes 25% off every visit after that, for as long as you own the vacuum. That discount applies to replacement parts too, from brush rollers to motors and electric hoses. All repair work is completely guaranteed and performed by our own skilled technicians. Bags and filters are on our vacuum accessories page.
Offers cannot be combined. Parts additional.
Shark and Dyson vacuums can only be cleaned and serviced. Repairs are not available due to parts availability.
Note: Membership discounts are not applied automatically at checkout. Visit any of our locations or contact us to apply your TLC benefits to an online order.
Not sure which plan fits your vacuum, or what a service will run? Our service and repair team can confirm both before you buy.
Specifications
| Membership Plans |
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| Service Includes |
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| Member Discount |
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| Service Notes |
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| Service Pricing | Rates depend on the vacuum type. Contact any store or our service team for a quote on your model |
| Warranty |
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| Available for purchase online | Available Online and In-Store |
Frequently Asked Questions
What is included in a Complete Clean and Service?
Our technicians disassemble the vacuum, clean and inspect it, check the electrical components including the cord, clean and service the brush roll, and replace the belt when applicable. All air passages are cleaned and inspected, and unclogged as necessary. Labor to replace broken or worn parts is included, with parts billed separately, and the service carries a 90 day warranty.
What does a service cost without a membership?
It depends on the type of vacuum, since a bagged upright, a canister with a power head, and a carpet cleaner are all different jobs. Bring your vacuum to any of our stores or contact our service team with the make and model, and we will quote the exact rate before any work starts. A TLC Membership covers the first service outright and takes 25% off every visit after that.
Which plan should I choose, Standard or Bagless?
Choose Standard Vacuum TLC if your vacuum uses bags, since the plan includes 12 vacuum bags and 25% off bags for life. Choose Bagless Vacuum TLC if your vacuum has no bag, which covers two free Complete Clean and Service visits instead of bags. If you are not sure which fits your model, our service team can confirm it before you buy.
Do you service Shark and Dyson vacuums?
Shark and Dyson vacuums can be cleaned and serviced, but repairs are not available for them because replacement parts are not obtainable. If your Shark or Dyson needs a repair rather than a cleaning, we will tell you at drop off rather than hold the machine.
How long does the 25% member discount last?
For the life of the vacuum the plan was purchased for. It applies to bags, belts, filters, accessories, replacement parts, and future service visits, and there is no renewal or expiration date. Offers cannot be combined with other promotions, and parts are billed in addition to service labor.
How do I use my membership on an online order?
Member discounts are not applied automatically at checkout. Visit any of our store locations, or contact us before you place the order, and we will apply your TLC benefits manually. Bringing your membership card to the store is the fastest way to have it applied.
